The reception team are the helpful people who answer your phone calls, relay information and questions to the technical staff and always greet you with a smile! Meet our experienced receptionists!
Receptionist & H.R.
When Lily is not answering phones or helping clients in reception, she is busy doing her best to make sure that all of the staff needs and paperwork are taken care of in her human resource position. Lily truly enjoys traveling everywhere from Hawaii to the Bahamas and always has to check out the local zoo at her vacation destination. When not at the clinic or on vacation, Lily can be found enjoying her time spent with her husband, house full of dogs of all sizes, her fantastic cockatoo, and fabulously friendly cat.
I chose to become a Veterinary Receptionist because I have always been fascinated by veterinary diagnostics and care. My every day goal is to educate clients and always make them feel welcome. I like to spend time with my daughter April, and my pets Gizmo, Scrappy, and Paws. My pets mean the world to me. I have been working at the clinic for about 13 years now and it is the best change I could have make in my life.
Marcy joined the clinic in 2016. She has a passion for animals, especially dogs and is fascinated by canine behavior and the bond between man and dog.
She also dreams of someday owning a small animal shelter. Marcy is the social media master behind our Facebook page and our newsletters. In her free time Marcy makes mixed media art, enjoys collecting coins, key chains, crafty embellishments and house plants and loves the outdoors.
After graduating from SUNY Oswego with a degree in communications this past May, I had no idea that a global pandemic would guide me into the world of veterinary medicine – but I am so glad it did! As a receptionist, I have the opportunity to enhance important life skills each day by building relationships with clients and being a positive first step in the process of getting their pet the care it needs. In my free time, I enjoy spending time with family and friends, listening to the Beatles and exploring nature
While navigating through the global pandemic, Dustin joined our team in late 2020. Although having little experience with veterinary care, the team embraced him and has continued to guide him every step of the way. Day by day, Dustin is gaining knowledge of the field and coming into his own here at Cicero Animal Clinic.